FAQ
Frequently asked questions
Honest answers to the questions we get most about Tonebox — pricing, privacy, supported hardware, and what runs on-device versus in the cloud.
FAQ
Honest answers to the questions we get most.
Anything missing? Reach out at contact and we'll add it.
How do I get Tonebox?
Tonebox is in private early access. Leave your email in the form below and we'll send your invite — a signed, notarized build with auto-updates — as seats open up. We sequence invites by use case, so a sentence about what you'd use it for genuinely helps.
What does it cost?
Nothing during early access. We want pricing to come from real usage, not guesses — early-access users will hear about any pricing plans first, and won't be surprised by them.
Do you upload my recordings anywhere?
No. Recordings, transcripts, and embeddings stay in a local folder on your Mac. The only network traffic is when you explicitly ask a cloud LLM to summarise or answer — and even then, you choose the provider and only the relevant transcript snippets are sent.
What runs on-device versus in the cloud?
Recording, transcription (Whisper), diarisation, search index, and full-text/semantic search all run on-device. Summaries and the “ask” surface optionally call out to an LLM you pick — Anthropic, OpenAI, or a local model via Ollama.
What hardware do I need?
A Mac running macOS 15 (Sequoia) or later. Apple Silicon is recommended for fast Whisper transcription via CoreML, but Intel Macs work too with the CPU fallback.
Can I record both sides of a Zoom or Teams call?
Yes. Tonebox captures the system audio output alongside your microphone in a single session, with both sides diarised in the transcript. No virtual audio drivers required. It can even auto-start when it detects a meeting beginning.
What about Windows or Linux?
Not yet. Tonebox is macOS-only at launch — the dictation and system-audio plumbing are deeply Mac-specific. Windows and Linux are on the roadmap but not soon.
Is there an iOS or Android app?
Not at launch. The mobile companion is in development; for now Tonebox is a Mac-only desktop app.
Can my team share recordings?
Tonebox is a single-user, local-first app today. End-to-end encrypted sync and sharing are built and in testing — they'll roll out to early-access users first, opt-in, never required.